Financial Services · Enterprise · 2021
Redesigning digital banking journeys
TD Bank Group
Senior Product Designer
Challenge
Reduce friction across everyday banking flows for millions of customers while meeting accessibility and compliance bars.
Overview
Design contribution across TD's digital banking surfaces — one of the largest financial institutions in North America. The work sat at the intersection of everyday consumer experience, enterprise design systems, and the regulatory floor that banking design has to clear before anything ships.
My role & team
Senior Product Designer
Outcomes
Delivered simpler, faster core banking journeys grounded in customer research.