Enterprise · 2018
Simplifying telco customer journeys
TELUS
Senior UX Designer
Challenge
Untangle multi-product telco journeys across marketing, purchase, and self-service.
My role & team
Senior UX Designer
Outcomes
Delivered clearer end-to-end customer paths across product lines.
A full case study for this engagement is being prepared. Public details are limited by client confidentiality — reach out to discuss the work in more depth.